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Monthly Archives: February 2012
Strength and Protection
The strength and protection of the Lord is not a random or purposeless act of God; nor is my enjoyment of His strength and protection. Those who understand their need to align with His will, so that their lives are lived in alignment with His mission, enjoy it. That is the place where His strength and protection are realized. Continue reading
Posted in Life Journal
Tagged mission, missional living, protection, Psalm 28, shield, strength
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The Connection Between The Temptation of Jesus and His Mission Statement
The temptation of Jesus and His declaration from Isaiah 61 and 42 of His mission in Luke 4 are related closely and offer some good tips on exercising our faith in our mission that He has given us, so that we can endure temptation in our lives. Continue reading
Wait On The Lord
Waiting on the Lord takes courage. It’s more to man’s liking to busy one’s self than to actually wait for God stuff to take place. After all, God’s timing and man’s timing are two different things. Perhaps that’s why the psalmist repeats himself and says it again with more strength, “Wait, I say, on the Lord!” Continue reading
Posted in Life Journal
Tagged courage, mission, Psalm 27:14, purpose, renewal, restoration, waiting on God, waiting on the Lord
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The Divine Fog Line
The divine fog line in my spiritual life, is mercy and truth. God’s mercy and truth help me recognize His paths, His way, even in the times of low visibility. Continue reading
Posted in Life Journal
Tagged fog line, God's covenant, guidance, mercy, Psalm 25:10, truth
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Empty Empathy and Ailing Apologies… lessons from the customer service industry
The use of empathy and apologies in customer service is a powerful technique in dealing with a disgruntled customer. When administered correctly, a customer can be assuaged relatively easily; but I find it is being used too often to simply attempt to manipulate a settlement, usually with little to no actual buy in, from the service provider. Continue reading
Posted in Current Events & Thoughts, Life Experiences
Tagged apology, customer service, empathy, refunds
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